When i order how long will it take to receive my server?
Please allow us up to 24 hour to setup your personal server. It is sometimes within 3 hours of your order, but under some circumstances can take up to 24 hours.
How fast is the internet on server?
Our servers are all on 1GB networks which are very fast 500 – 900mbps, included in all packages.
You have choice to upgrade to 10GB port, which would give you a higher speed 1500-4000mbps! With this you would need to use dslreports or googlefiber speedtests to really see close to what your getting as there are no 10gb speedtests. This option is 50$ extra per month on any plan based in US for now.
Please do not rely on speedtest results. Make sure you’re testing in the location of where your server is.
Where are your servers located?
Charlotte, North Carolina
Buffalo, New York
Secaucus, New Jersey
Los Angeles, California
San Jose, California
Do I need to use proxies?
You’re required to use proxies on the server for most sites. The servers are commercial high speed they can ban the server IP. That’s why proxies are required.
Can i get a Custom Package?
Absolutely, Just shoot us an email [email protected] and we can give you a quote for whatever suits your needs.
What exactly am I buying?
The server you buy is basically a Windows machine that you can remotely access from your computer or your mobile phone.
You’ll get the hostname, username and password for the server. You use these details to access the server using “Remote Desktop Connection (RDP)”.
RDP is built into windows systems and you have apps for Mac, Android and iPhone.
The server acts and behaves like a normal Windows PC. You can install anything, run your favorite programs, browse the internet, etc.
Is the billing recurring?
Yes, when signing up, note you will be automatically charged 3 – 5 days before termination of service. We send out invoices 15 days prior, so please let us know if you would like to continue or not.
Can i send mails, do Encoding, Website Hosting, and use SEO tools on my server ?
Yes, you can do Web Surfing, VPN’s, Proxyies, Web Hosting, Scraping, Game Servers, SEO Tools . Mass-mailing is allowed but if we receive any complaints, you have to resolve it.
Will I get Admin rights and RDP access to the server ?
Yes you will get full Administrator rights and RDP access to your Windows VPS.
What is refund policy?
There are absolutely no refunds as this is a month-to-month service. You can cancel anytime.
What happens if I do a charge back or open a PayPal dispute ?
Doing a chargeback or creating a PayPal dispute before contacting us will result in violation of our Terms of Service. Your services will be terminated immediately and you will be reported to FraudRecord anonymously and no refund will be Provided. Also all BNB services will be terminated.
We strive to have #1 customer service so to even threaten to open a dispute is insulting and results in immediate suspension from all of our services.