FAQ

Frequently Asked Questions (FAQs)

Doing a chargeback or creating a PayPal dispute before contacting us will result in violation of our Terms of Service. Your services will be terminated immediately and you will be reported to FraudRecord anonymously and no refund will be Provided.

Once server is delivered there are no refunds. You can cancel anytime and it will end at the end of billing cycle.

Yes you will get full Administrator rights and RDP access to your Windows VPS.

Yes, you can do Web Surfing, VPN’s, Proxyies, Web Hosting, Scraping, Game Servers, SEO Tools . Mass-mailing is allowed but if we receive any complaints, you have to resolve it.

Yes, when signing up, note you will be automatically charged 3 – 5 days before termination of service. We send out invoices 15 days prior, so please let us know if you would like to continue or not.

The server you buy is basically a Windows machine that you can remotely access from your computer or your mobile phone.

You’ll get the hostname, username and password for the server. You use these details to access the server using “Remote Desktop Connection (RDP)”.

RDP is built into windows systems and you have apps for Mac, Android and iPhone.

The server acts and behaves like a normal Windows PC. You can install anything, run your favorite programs, browse the internet, etc.

Absolutely, Just shoot us an email [email protected] and we can give you a quote for whatever suits your needs.

You’re required to use proxies on the server for most sites. The servers are commercial high speed they can ban the server IP. That’s why proxies are required.

Amsterdam, Netherlands
Singapore, SG
Ashburn, Virginia
Charlotte, North Carolina
Buffalo, New York
Chicago, Illinois
Secaucus, New Jersey
Dallas, Texas
Los Angeles, California
San Jose, California
Tempe, Arizona

Our servers are all on 1GB networks which are very fast 500 – 900mbps, included in all packages.

You have choice to upgrade to 10GB port, which would give you a higher speed 1500-4000mbps! With this you would need to use dslreports or googlefiber speedtests to really see close to what your getting as there are no 10gb speedtests. This option is 50$ extra per month on any plan based in US for now.

Please do not rely on speedtest results. Make sure you’re testing in the location of where your server is.

Please allow us up to 24 hour to setup your personal server. It is sometimes within 3 hours of your order, but under some circumstances can take up to 24 hours.

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